The coronavirus pandemic is real, people are staying at home, and businesses are at flop but not to mention all, telehealth services around the world are boosting up. People prefer to ask for health services while being at home as in the light of pandemic the mercurial threat is taking over. To overcome the serious and baneful threat, online services are already at the onerous position. The solicit demand for online services has made the companies to experience an explosion due to coronavirus. They were not prepared and might face logjam.
Telehealth is remotely accessible and efficient
Telehealth services provide efficient and reliable services for health patients around the globe. According to the World Health Organization, the telehealth services use the telecommunication and the virtual technology to abet health care outside the required facility. They guide patients who are ill and cannot have easy access to the hospitals. With this complete guidance and aid, telehealth services are being provided across the world, which accentuates the demand due to the pandemic. The Covid-19 has beleaguered people all across the world; the hospitals and staff are thoroughly focusing on the patients with coronavirus hence neglecting those all others with diseases. Thus people are looking for online services that will provide them effective health care.
Increased demand in pandemic
Around the US, the telehealth services have gained twice demand as before. The CEO of Amwell, Boston based Telemedicine Company, Roy Schoenberg says that technology is used for the shocking increase of volume but the issue is what we need the volume when we don’t have medicine equipment, the rise for demand increased by 50% and it is unmanageable now because we were not prepared for that. The Amwell company is a reliable industry which costs around 69$ for each visit with Physician. The statistics before the pandemic shows one out of 10 people in America seeking assistance from telehealth services, now more and more people are signing up which makes it more cumbersome.
As the hospitals are running for patients with Covid-19, patients with other serious diseases are seeking help from online sources. They share information online, through voice or video call, sharing the medical history, or directly messaging them. This is making telehealth companies out of capacity and access to everyone. The challenges are bitter but require dexterity. President Donald Trump said that Medicare, through online service, will be provided for patients in their homes. The issue lies that states cannot offer the services free and people who are already at financial brisk cannot afford them. For example, the PlushCare telemedicine company in the US, charges $99 for the first visit and then $49 for the regular visits of physicians. PlushCare claims that after the pandemic hits the nation the appointments rise to 70%. While Amwell Telemedicine Company says that after January the usage of the online app has been increased by 158%.
The telehealth industry needs to improve its processes by providing cheap and reliable medications to patients. They need to understand the time and act accordingly. The stress of telemedicine companies might increase this year as demand is more likely to boost up. This is happing for the first time that people are suggesting to use telehealth apps to cover their means. The companies are offering people to take samples at home and mail them to their laboratories and acquire assistance over the phone. The issue is that the testing kit for Covid-19 costs around $135 which is out of reach for many people. The companies need to build some originating sites such as clinics to help patients but this does not look reliable in this pandemic.
The telehealth services despite better technology and reliable services experience the shortage of medicines and physicians. As hospitals are indulged in Covid-19, the situation across Europe is not different. Europe is suffering more than any continent thus online telemedicine is boosting up. The rise in demand and a shortage of medicines is making burdensome effects. The NHS 111 online telemedicine app is facing a temporary glitch. The statistics showed that NHS answered 85% of calls in 60 seconds meaning that every 60 seconds they receive 2.8% of total calls. In March 2020 the statistics increased by 38.0% every 60 seconds and they were able to answer only30.2% of calls. This level of debacle due to coronavirus made this company a temporary setback. Thus the EU commissioner Mariya Gabriel says that we should work on research and development and for that we must adapt the changing situation for saving more lives.